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Return & Exchange Policy – SpiritYoga

We aim to provide you with the best experience at SpiritYoga. Please read our return and exchange guidelines carefully to ensure smooth and hassle-free service.

1. Damaged, Incorrect, or Missing Items

* If your order arrives damaged or contains an incorrect item, you may request a free replacement within 7 days of delivery.
* For missing items, please raise a support ticket within 7 days. The missing item will be shipped separately at no additional cost.
* Refunds are not available. We do not process cash or monetary refunds under any circumstances.
* In case of a replacement request, the original product must be returned within 7 days of delivery. The replacement will be dispatched only after we receive the returned item.

2. Apparel Exchange – Size or Color

* Free Exchange: Apparel items can be exchanged within 7 days of delivery if they are unused, with original tags and packaging intact.
* For multiple item exchanges, each item must have a separate exchange request with your preferred size or color.
* Post 7 Days: No exchanges or returns will be accepted after 7 days from delivery.
* One-Time Exchange Only: We offer only one exchange per order. Further exchanges or returns for the same item will not be accepted. Please choose your replacement carefully.

3. Product Dissatisfaction

* If you are unsatisfied with the product quality, you may request an exchange or credit voucher within 7 days of delivery.
* In such cases, the product must be returned at the customer’s expense, as the original item was shipped correctly from our end.
* No refunds will be issued for dissatisfaction-related returns.
* If a credit voucher is issued, it must be used within 180 days from the date of issuance. Unused vouchers will expire after this period and cannot be reinstated.

4. Return/Exchange Requests After 7 Days

* No returns or exchanges will be accepted after 7 days from the date of delivery—regardless of the reason.

5. Cash on Delivery (COD) Orders

* Orders placed using Cash on Delivery are non-refundable.

Need Help?

For return or exchange assistance, please contact our support team at
📧 info@SpiritYoga.in | 📞 +91 85640 95000